Get in Touch With Us

This page explains how to contact the Sportsbook Promos team, what we can help with, and what we can't. You must be 21 or older (or the legal minimum age in your state) to use sportsbook services, and this site is intended for adults only.

Who you are contacting

Sportsbook Promos is an independent comparison and review site at sdgsforall.net. We publish research on sportsbook promotions, including welcome bonuses, deposit matches, free bets, and the terms attached to them. We are not a sportsbook. We don't hold accounts, process deposits or payouts, or make decisions about any operator's bonuses.

The publisher may earn a commission if you sign up with a listed operator through our links. Commission does not decide how offers are ranked or reviewed.

How to reach us

Use the contact method provided in the site header or footer, and look for a Contact or Support link where one is shown. We don't publish a separate phone line on this page. Please don't send passwords, full card numbers, or government ID details in any message to us.

A clear message helps us respond faster. Include:

1. The page address or the name of the offer you are asking about.
2. What you saw, and what you think is different or wrong.
3. The date you saw it and your state, since promotions often vary by location.
4. A screenshot or link to the operator's own terms, if you have one.

What you can contact us about

• Corrections: An offer, bonus amount, rollover condition, or expiration date looks out of date. Promotional terms change often, and our figures reflect what was advertised when we last checked, not a guarantee of what you will see today.
• Reader feedback: A comparison was unclear, or you want us to cover a topic such as minimum odds, qualifying payment methods, or state eligibility.
• Editorial or partnership enquiries: Introduce your organization and what you have in mind. Partnerships never buy ranking position.
• Responsible gambling concerns: Tell us if content on the site seems inappropriate, and we will review it.

What we can't help with

Because we are a publisher and not an operator, we can't:

• Resolve a dispute over a bonus, a bet, a delayed withdrawal, or a closed account.
• Reset passwords, verify your identity, or access any sportsbook account.
• Recover funds or intervene with an operator on your behalf.
• Give legal or tax advice. For questions about your state's rules or how winnings are taxed, consult a qualified professional.

For account or payout problems, contact the operator's own support team first, using the help section of its website or app. Keep records of your bonus terms and any correspondence.

A note on the operators we list

The operators on our list include Lucky Rebel, Bovada, BetOnline, BetNow, Everygame, BetUS, Sportsbetting, Xbet, MyBookie, and ApuestaHoy. We have not verified licensing claims for any of them on this page. Availability, and the protections that apply to you, depend on your state and on how each operator is regulated. Sportsbooks licensed by a US state must follow that state's consumer rules. Operators that are not licensed in your state may not offer the same protections, and there may be a greater risk that you can't recover funds if a dispute arises. Check the operator's licensing and terms yourself before depositing.

What to expect after you write

A member of our team reads each message. We can't promise a specific response time, and not every message will get a reply, especially if it is a sales pitch or an account-support request we can't act on. When we confirm a correction, we update the page and note it in our review of the offer.

If gambling is causing problems

Betting always carries the risk of losing money, and promotions don't change that. Only wager what you can afford to lose, and never chase losses. If gambling is affecting you or someone close to you, call the National Problem Gambling Helpline at 1-800-GAMBLER (1-800-426-2537). Help is free and confidential. If you are in Texas, you can also ask the helpline about Texas-specific support and resources. Many sportsbooks also offer deposit limits, time-outs, and self-exclusion tools in account settings.

Prefer to keep reading? Our other guides cover how welcome offers work and the terms to check. One related page on the site is Trusted Non GamStop Casinos UK 2026, which is aimed at a different market from this US-focused site.